We want everyone to enjoy a safe, comfortable and welcoming journey. As public transport is a shared space, we ask all customers to be considerate of others and follow our Conditions of Carriage.
Customers can help by:
- Being respectful to fellow customers and our driving colleagues.
- Using headphones or earphones when listening to music, watching videos or playing games with sound.
- Remaining seated where possible while the bus is moving, unless standing is necessary for your journey.
- Boarding the bus in an orderly way to help keep services safe and running smoothly.
- Not smoking or vaping on board.
If a customer's behaviour puts the safety or comfort of others at risk, or is abusive or disruptive, our driver may ask them to leave the bus.