Direct Debit Ridacards are loaded with 5 years' continuous validity, with the expiry date shown on the bus ticket machine/platform validator display every time the card is used.
Towards the end of that period, continuing Direct Debit customers should visit one of our Travel Hubs to have the validity of the card extended.
Ridacard validity and usage are not matched to Direct Debit payments – the card must be returned to a one of our Travel Hubs in order to cancel any Direct Debit.