I’m having some problems – where can I get help? 03 June 2024 08:25 Updated Please contact our Product Support team. Related to App Related articles What happens if my phone battery runs out before I could present my m-ticket to the bus driver or TSA? Is there support for users who require assistance while using the app? Do I still need to scan a QR code to activate tram tickets? What is TapTapCap and how does it work? What can I do with the app?