- What happens if my card does not work on the bus?
- Why have I been charged 10p/£1?
- Why was a payment taken in the middle of the night when I wasn't travelling at that time?
- I don’t recognise a payment on my bank statement?
- How can I check my payment and journey history?
- Can children use contactless and can their travel also be capped?
- What is TapTapCap ?
- Can I buy other tickets with my card/device for peope I'm travelling with when travelling under TapTapCap?
- Does TapTapCap work on Edinburgh Trams?
- Can I use both my card and mobile device throughout the day/week under TapTapCap?
- Why was my contactless payment declined?
- What’s this 10p/£1 transaction in my account?