Payments
- How can I see my payment and journey history?
- I don’t recognise a payment on my bank statement?
- Why was a payment taken when I was in bed?
- I used a Mastercard - why can I see a pending payment of 10p/£1?
- I used a Maestro card - why can I see a pending payment of £20?
- What happens if my card does not work on the bus?
Using TapTapCap
- What is TapTapCap and how does it work?
- Can I use both my card and a mobile device to record TapTapCap journeys?
- Does capping include journeys on Edinburgh Trams?
- Which contactless payment cards are accepted?
- Can I use TapTapCap (capping) for two or more people with one card/device?
- How do I pay for children or groups using contactless?